Identify the file archive, and remove the file manually For example, one of the resources is a file in an archive. One of the resources is part of a container. To complete the operation, the user must run a full scan and then take the action again. For example, the user must change a system setting.įollow the instructions in the log or in the notification To complete the action, the user must follow a procedure. The engine could not load because there are signatures missing. The signatures are not valid or are corrupted. The system state prohibits the scan from running in a specific user context.ĭownload the Microsoft Windows Malicious Software Removal Tool again The scan destination file or drive does not exist.Ĭhange the scan destination file or drive If your error code is not listed in the following table, see the "How to obtain help and support" section.
Match the error code in the log file with one of the error codes that is listed in the following table, and then see the corresponding procedure that is included in this article. Typically, this is C:\Windows, although you can designate a different drive or folder when you install Windows. %systemroot%\debugNote %systemroot% is the path and the folder name where the Windows system files are located. On the computer where you ran the Microsoft Windows Malicious Software Removal Tool, click Start, click Run, type the following command, and then click OK: To determine why you received an error message, follow these steps:
customers can obtain support through their usual support contacts. For more information about how to contact your local Microsoft subsidiary, visit the following International Support Web site: If you are receiving an error code that is not discussed in this article, contacct Microsoft Customer Support Services or by contacting your local Microsoft subsidiary. This article describes how to use the error codes provided by the Microsoft Windows Malicious Software Removal Tool.
Specifically, failures that are marked as a warning in the log are less serious than failures that are marked as an error.įor more information about this tool, click the following article number to view the article in the Microsoft Knowledge Base:Ĩ90830 The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows Vista, Windows Server 2003, or Windows XP. Note Some of these errors are informational messages or minor issues and may not require additional action. Less INTRODUCTIONĪfter you run the Microsoft Windows Malicious Software Removal Tool, you receive a message that states that errors were found during the scan, and you are directed to this article for more information. Microsoft Windows XP Professional Microsoft Windows XP Home Edition More.
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